Glossary ยท Measurement

Attribution.

Deciding which source gets credit for an enquiry when someone found you three different ways before calling.

Why it matters.

Local buying journeys are rarely single-touch: a customer sees you in the map pack, reads the site, forgets, searches your name a week later and calls. Last-click attribution gives all the credit to that final branded search and none to the work that made them remember the name. Treat every attribution number as directional rather than exact.

How to check it yourself.

Ask your last five customers how they found you, then compare their answers with what analytics says. The gap between the two is the size of the attribution problem.

Questions

Before you ask.

How do I check attribution on my own site?

Ask your last five customers how they found you, then compare their answers with what analytics says. The gap between the two is the size of the attribution problem.

Before you decide anything

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